Your new company

We are looking for a talented Client-Facing Technical Project Manager to join our Partner's team. Our partner's company offers AI-based self-service solutions for food service providers and convenience stores. Their goal is to eliminate queues, reduce costs, and improve operational efficiency.

Your new role

• Collaborate with the sales team to understand customers' technical requirements and challenges
• Contribute to the development of sales collateral, technical documentation, case studies, presentations, and product demonstrations tailored to customer needs
• Manage new integrations and maintain existing ones in collaboration with the development team
• Conduct product demonstrations and deliver technical presentations to potential customers
• Provide pre-sales and post-sales technical project management to ensure all operational and technical requirements are met for the customer to succeed, including kiosk order processing, shipping, invoicing and payments
• Own and improve integration-related existing and new processes
• Participate in the deployment and onboarding of new locations, build processes and collaborate with the customer support team
• Participate in customer meetings and engage in discussions about the technical aspects of our solutions
• Stay up-to-date with industry trends and competitor products to provide informed insights
• Support the development of proof-of-concept (PoC) projects when necessary

What you'll need to succeed

• Bachelor's degree in Engineering, Computer Science, Business or a related field, or equivalent work experience
• Strong technical aptitude and a genuine interest in technology and innovation
• Familiarity with Software Integrations – Experience managing or working with APIs, SaaS solutions, or product integrations
• Ability to understand, communicate, and manage technical integrations and product-related challenges
• Excellent Communication Skills – Both verbal and written communication are key to engaging with customers and internal teams
• Ability to translate technical concepts into clear and understandable language for non-technical stakeholders
• Excellent communication skills, both written and verbal
• Eagerness to learn and adapt quickly in a fast-paced startup environment
• Strong problem-solving skills and the ability to think creatively
• Customer-focused mindset with a passion for delivering exceptional service
• Willingness to travel occasionally for deployments, customer visits and presentations ✈️
• Professional proficiency in English is required.

• Experience in software testing or development is a plus
• Professional proficiency in French or German is a plus
• Experience working in a fast paced startup or scale-up environment
• International studies or work experience
• B2B Support role experience is a big plus
• Previous Experience in Pre-Sales or Technical Sales Support – Understanding of the sales cycle and ability to contribute to technical sales collateral

What you'll get in return

• A chance to be part of a tight-knit, diverse squad shaping the checkout experience of tomorrow
• Joining at an early stage, you’ll have an outsized impact on a rapidly scaling company full of smart and motivated people.
• Competitive compensation
• Tech gear to support your daily work
• Frequent team buildings and annual company retreats
• Inclusive and supportive work environment
• Weekly team lunch at the house
• Dog-friendly office

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.